Privacy information.
Our approach to responsible handling of personal information.
Website privacy information. ZeroAir is a trading brand of VERDEWAVE LTD (company number 16681130), which operates this corporate website. This notice relates to the ZeroAir website and business enquiries; the separate SolarSearch software service has its own contractual and data-handling arrangements.
Who is responsible
The organisation responsible for handling enquiries submitted to this website is VERDEWAVE LTD, registered office: Suite A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE. For privacy questions or to exercise your data rights, contact [email protected].
Information you provide
When you contact ZeroAir by email, we receive your email address and whatever name, organisation and message details you choose to share. If the protected website enquiry form is enabled, it requests your name, email address, optional organisation, area of interest and your message. Please do not send sensitive personal information using the form or email.
How we use information and our legal basis
We use enquiry information to respond to your message, arrange requested demonstrations or discussions and manage potential business relationships. We generally rely on our legitimate interests in responding to relevant business enquiries; where appropriate, we may also process information to take steps you request before entering into a contract. We do not automatically add website enquiries to marketing mailing lists. We may process limited technical security data to protect the website and prevent misuse, based on our legitimate interests in maintaining a secure service.
Service providers and sharing
Cloudflare hosts and protects the website. Our business email is handled using IONOS email services; if the protected enquiry form is activated, Resend will be used to relay messages to our mailbox. These providers may process relevant technical and communications data to supply their services. We do not sell contact information to advertisers. We may disclose information when required by law or to professional advisers where needed.
International processing
Cloudflare may process data outside the United Kingdom when providing website hosting and security services. Its published Data Processing Addendum describes UK international-transfer arrangements using the UK Addendum to standard contractual clauses. If the protected enquiry form is enabled, Resend will process email message data in the United States, even though its sending region is Europe; its published Data Processing Addendum describes UK transfer protections. Your email may also be processed by IONOS for mailbox delivery. Contact [email protected] for further information and available safeguards. We are completing the account-level review of provider arrangements.
How long information is kept
We retain business enquiries for the period reasonably needed to respond, consider any requested follow-up, and manage a potential or resulting commercial relationship. Records may be retained longer where necessary for legal obligations or potential claims. Where an enquiry does not progress, we review whether its continued retention is necessary and remove information when it is no longer required. A detailed deletion schedule and mailbox retention controls are under operational review.
Your data protection rights
Subject to the circumstances and applicable exemptions, you can request access to or correction of your data, ask for deletion, restriction or portability, and object to processing based on legitimate interests. You may object to processing based on legitimate interests at any time. Email [email protected] to make a request. You can also complain to the Information Commissioner’s Office (ICO).
Cookies and website technology
We do not currently use advertising cookies or optional third-party analytics on this corporate website. Cloudflare may process technical data and use security technologies needed to operate and protect the site. If the protected contact form becomes available, its bot-prevention service (Cloudflare Turnstile) will run in connection with submissions.
Updated 10 October 2026. This information will be reviewed as the website's services, supplier arrangements and retention controls are finalised.